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Senior Relationship Manager - Chinese Corporate Business - KCB

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Reporting to: Head, Infrastructure & Energy

Job Purpose:
This position is the principal contact between a designated portfolio of Chinese clients and Corporate Banking, driving business, managing growth of the Chinese business as a sub-sector, maximizing revenue, and delivering products and services.

Key Responsibilities:

  • Implement the Chinese customer segment strategy in alignment with the overall Corporate Banking Strategy; ensure achievement of profitability targets through revenue maximization and prudent cost management.

  • Drive sustainable growth by delivering innovative and customized financial solutions to meet identified customer needs.

  • Build and maintain productive and strategic relationships with Chinese customers/suppliers, line managers, and other stakeholders (internally and externally) to drive business solutions and revenue growth.

  • Ensure strong cross-selling of existing and new products to existing and new clients, maintaining effective liaison with all relevant business units in the bank.

  • Champion the delivery of consistent, seamless, and trusted customer service to ensure customer retention and loyalty.

  • Maintain a detailed and current understanding of the industry (macro and sector-specific) including current market structures, regulatory requirements, and emerging issues to realize opportunities and mitigate risks.

  • Ensure timely submission of quality credit proposals in accordance with the Bank’s Credit Policy guidelines.

  • Maintain the quality of the assigned portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

  • Ensure timely preparation of relevant reports and daily monitoring of accounts to ensure facilities have accurate interest rates, are within the approved limits, and that remedial actions are taken in line with policy.

  • Ensure compliance with the Bank’s policies, procedures, and regulatory requirements.

The Person:
The successful applicant should have the following qualifications and experience:

  • Fluent in Chinese (both written and spoken).

  • University Degree from a recognized institution. A Master’s degree in business administration and professional qualifications (CPA, ACCA, and AKIB) will be an added advantage.

  • A minimum of seven (7) years’ experience in the Financial Services/Banking sector, five (5) of which should be in Chinese Relationship Management.

  • Strong understanding of the business operating environment, including economic and regulatory issues.

  • Excellent understanding of Credit Policy and Financial Analysis.

  • Knowledge of Corporate Banking products and solutions, including Trade, Cash Management, Asset Finance, and Investor Services.

  • Good analytical capabilities, presentation skills, and strong organizational skills with the ability to handle pressure and tight deadlines.

  • Strong and demonstrable track record in networking, sales, marketing, and stakeholder management (internally and externally).

  • Team player with good interpersonal skills.

Application Instructions:
To be considered, your application must be received by Monday, 30th December 2024.

Qualified candidates with disabilities are encouraged to apply.

Only shortlisted candidates will be contacted.

For more details and to apply, please visit: KCB Senior Relationship Manager - Chinese Corporate Business

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KCB

Kencom House, Moi Avenue, Nairobi, Kenya and KCB Plaza, Upperhill, Nairobi, Kenya

KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization. The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region. KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.