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SALES OFFICERS – RETAIL LIFE (ALTERNATIVE CHANNELS) AT CIC

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Job Type: Full-Time
Location: Nationwide
Posted: 7 days ago
Closes: March 9, 2025

JOB OVERVIEW

CIC Insurance Group seeks dynamic and results-driven Sales Officers to join our team in various branches across the country. This role focuses on generating retail life business, building relationships with clients, and promoting the CIC brand.

KEY RESPONSIBILITIES

  • Generate new retail life business from allocated markets/channels.

  • Educate new and existing clients about retail life insurance products.

  • Address customer queries and complaints effectively.

  • Collaborate with internal departments to ensure timely service delivery.

  • Provide accurate and timely quotations within set turnaround times.

  • Gather market intelligence to enhance and update product offerings.

  • Maintain acceptable persistency rates through diligent follow-ups.

  • Promote and uphold the CIC brand.

QUALIFICATIONS

Academic and Professional Requirements
  • Minimum Education: Diploma in a business-related course.

  • Preferred: Bachelor’s degree.

  • Relevant professional certifications, such as:

    • Certificate of Proficiency in Insurance (COP/ECOP).

    • Diploma in Insurance (AIIK/CII) or LOMA certification.

Skills and Competencies
  • Strong communication and presentation skills.

  • Effective negotiation abilities.

  • Problem-solving proficiency.

  • Exceptional customer care skills.

BENEFITS

This role offers an attractive performance-based retainer and commissions, making it an exciting opportunity for individuals with a results-oriented mindset.

HOW TO APPLY

Interested candidates are encouraged to send their applications and updated CVs to:
📧 channelsrecruitment@cic.co.ke

Subject Line:

  • Indicate Job Title (Sales Officer) and your Desired Branch/Region.

  • Example: Sales Officer – Nairobi

Application Deadline: March 9, 2025

AVAILABLE LOCATIONS

Branches across the country, including:

  • Nairobi

  • Kitengela

  • Nanyuki

  • Nyahururu

  • Machakos

  • Kiambu

  • Nyeri

  • Nakuru

  • Kisumu

  • Homabay

  • Bomet

  • Embu

  • Meru

  • Kakamega

  • Eldoret

  • Kisii

  • Bungoma

  • Kericho

  • Kilifi

  • Mombasa

  • Kitale

Join CIC Insurance Group today and make an impact in the insurance industry!

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CIC Group

CIC PLAZA, Mara Road, Upper Hill

CIC Insurance Group is a leading Cooperative Insurer in Africa, providing insurance and related financial services in Kenya, Uganda, South Sudan and Malawi. The Group offers a wide range of products including General Insurance, Life Assurance, Medical Insurance and Asset Management services. It is a pioneer and leader in Micro-insurance.

The Group’s focus on innovation and excellence in service delivery has differentiated it in the market and earned it National and International recognition.