Sales Manager – Scheme Loans
TextCompany: Sidian Bank
Job Purpose
The Sales Manager – Scheme Loans at Sidian Bank is responsible for driving the growth and management of the scheme loans portfolio. This includes developing and marketing scheme loan products, onboarding new clients, managing stakeholder relationships, and ensuring adherence to lending guidelines. The role also involves providing technical support to internal teams and clients to maximize opportunities and align with the bank’s strategic objectives.
Key Responsibilities
1. Business Development
Actively promote the bank’s scheme loan products to employees of partner organizations and institutions.
Identify, develop, and maintain partnerships with employers, unions, and other stakeholders to generate leads and build a robust scheme loans pipeline.
Conduct market research to assess customer needs, market trends, and competitor products.
Design tailored financial solutions for clients, ensuring alignment with their financial goals and repayment capacity.
Cross-sell additional banking products and services to scheme loan clients.
2. Portfolio Management
Monitor the scheme loans portfolio to ensure alignment with organizational goals and regulatory requirements.
Conduct regular client account reviews to ensure timely payments and proactively identify risks.
Provide periodic performance reports to management with actionable recommendations.
Collaborate with collections teams to mitigate default risks and maintain healthy loan performance.
3. Stakeholder Engagement
Build and sustain relationships with partner organizations to strengthen collaboration and streamline loan application processes.
Work closely with Human Resource teams in partner organizations to facilitate payroll-based loan deductions.
Represent the bank in negotiations and discussions to expand scheme loan product reach.
4. Customer Support
Guide clients through the loan application process, from pre-qualification to disbursement.
Offer advisory services on loan terms, repayment schedules, and associated costs.
Address customer inquiries and concerns promptly to maintain high levels of satisfaction.
5. Training & Capacity Building
Conduct training sessions for branch and partnership staff on scheme loan products and processes.
Provide ongoing technical support to internal teams to enhance service delivery and sales performance.
6. Personal Leadership & Development
Manage self by showing drive, motivation, self-reflection, and a commitment to continuous learning.
Communicate effectively by actively listening and responding with understanding and respect.
Deliver customer-focused services in line with the bank’s service charter, SLAs, and TAT guidelines.
Work collaboratively with others, valuing their contributions to achieve results.
Prepare and implement an annual Personal Development Plan (PDP) and ensure its execution.
Adhere to the bank’s policies, procedures, and code of conduct, maintaining a professional image.
Address audit deficiencies promptly to prevent repeat findings.
Academic Background
Bachelor’s Degree: Relevant business discipline such as business administration or finance.
Master’s Degree (Preferred): Strategic Management or a related field.
Work Experience
Minimum of eight (8) years in banking.
Proven experience in developing and managing loan portfolios, particularly in scheme loans or payroll-based lending.
Skills & Competencies
In-depth knowledge of payroll-based lending and loan product management.
Excellent communication, presentation, and interpersonal skills.
Strong financial analysis and problem-solving abilities.
Familiarity with credit, legal (conveyancing), and lending processes.
Understanding of banking laws, the Banking Act, CBK prudential guidelines, and credit policies.
Effective negotiation and networking skills.
Proven success in business development and portfolio management.
Professional Certification
Diploma in Banking: AKIB (Added advantage).
Certifications in Credit Analysis, Risk Management, or Lending are an added advantage.
How to Apply
To apply for the Sales Manager – Scheme Loans position at Sidian Bank, complete the Job Application Form on the Sidian Bank careers page.
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Sidian Bank
Sidian Bank is a full-service commercial bank providing an array of financial services to individuals and enterprises, and has been a leading player in Kenya’s enterprise banking sector.
The bank, formerly known as K-rep Bank, has its origins within K-rep Group, an investment vehicle which was established in 1984 as a project that supported the development of Small and Micro Enterprises through NGO managed programs. In 1987, the project was incorporated as a local NGO. 1989 saw the company change its strategy from supporting NGOs with grants and technical assistance to directly advancing loans to NGOs.
In the same year, K-rep Group established a micro-credit lending program which became its core business and growth area. It also expanded its activities to include research and product development, as well as changing its Technical Assistance (TA) activities to a for-a-fee capacity building service.
In 1999, K-rep Group established K-Rep Bank and two other entities; K-Rep Development Agency to carry on its research and development work and K-Rep Advisory Services to serve as its consulting wing.
In November 2014, Centum Investment Company Limited acquired majority shareholding of K-rep Bank, making it a subsidiary of Centum.
In early 2016, the bank rebranded to Sidian Bank.
