Relationship Officer – Asset Finance

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Application Deadline: 3rd January 2025
Reports To: Head of Asset Finance
Location: Head Office

Are you passionate about building relationships, driving sales, and delivering exceptional customer experiences? Kingdom Bank invites applications for the role of Relationship Officer – Asset Finance, a position focused on growing the bank's Asset Finance and Insurance Premium Finance portfolios.

Key Responsibilities

Sales, Service, and Customer Relationship Management

Manage and lead customer relationships for Asset Finance.
Address customer needs proactively and reactively to provide a world-class experience.
Collaborate with Relationship Teams to market and structure Asset Finance facilities tailored to client needs.
Build and maintain relationships with motor vehicle dealers, insurance companies, brokers, and agents.
Present and negotiate product proposals with prospective customers.
Leverage the bank’s branch network and develop new leads to achieve Asset Finance sales targets.
Maintain a sales database, deal pipeline, and marketing strategies for repeat business.

Business Management

Monitor the Asset Finance portfolio, ensuring risk profiles align with approved criteria.
Work closely with Credit and Business Teams to process and escalate credit applications when necessary.
Ensure adherence to credit application processing timelines and escalate delays appropriately.
Contribute to the development and implementation of new Asset Finance products and services.

Training and Development

Train and coach bank staff, motor vehicle dealers, and business bankers on Asset Finance products.
Foster awareness of Asset Finance offerings among corporate and retail teams.

Operational Management

Oversee administrative functions, ensuring smooth daily operations and adherence to policies.
Monitor and reconcile financed asset records, ensuring accuracy and compliance.
Handle escalations, complaints, and ensure timely resolution of issues.

Arrears and PAR Management

Collaborate with Risk and Business Teams to manage arrears and maintain NPL below targets.
Ensure daily recoveries are done for the assigned portfolio and minimize impairments and losses.

Qualifications

Education: A university degree in a business-related field.
Experience:
- Proficiency in marketing and sales of Asset Finance.
- Customer service/relationship management expertise.
- In-depth knowledge of SME products and the banking industry.
Skills:
- Excellent interpersonal, networking, and negotiation skills.
- Strong leadership abilities and performance management expertise.
- Good understanding of credit policies, risk management, and planning.
- Exceptional communication, organizational, and questioning skills.

Why Join Us?

Work with a dynamic and professional team.
Engage in impactful projects and initiatives.
Opportunity to enhance your career in a vibrant banking environment.

How to Apply

Apply now by visiting the link below:
Apply Here

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Kingdom Bank

Kingdom Bank Towers, Argwings Kodhek Road, Kilimani

At Kingdom Bank, we are more than just a financial institution—we are your trusted partner in building a prosperous future. With a strong foundation rooted in integrity, service, and innovation, we are dedicated to providing tailored financial solutions that empower individuals, businesses, and communities.

Our comprehensive range of banking products and services is designed to meet your needs, from personal and business banking to wealth management and investment solutions. With a focus on technology-driven banking and personalized customer service, we strive to make every interaction seamless and meaningful.

Why Choose Us?

Customer-Focused: Your financial goals are at the heart of everything we do.
Innovative Solutions: We leverage cutting-edge technology to offer efficient and secure banking experiences.
Trusted Expertise: With years of experience, our knowledgeable team provides sound advice and reliable support.
Community Impact: We are committed to fostering economic growth and making a positive difference in the communities we serve.

Our Mission

To deliver exceptional financial solutions that enable individuals and businesses to achieve their goals while maintaining the highest standards of trust and service.

Our Vision

To be a leading financial institution recognized for innovation, integrity, and impactful service that transforms lives and communities.

Discover a banking experience that goes beyond transactions—welcome to Kingdom Bank, where your success is our mission.