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Regional Executive Support Manager at IRC

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Location: Nairobi, Nairobi Municipality, Kenya (Hybrid)
Job ID: req56837
Category: Operations & Administration Support
Job Type: Full-Time, Fixed Term
Compensation: Monthly (Kenyan Shilling)

About the International Rescue Committee (IRC):
The IRC is a leading humanitarian organization committed to responding to the world’s most urgent crises. We help restore health, safety, education, and economic wellbeing to people impacted by conflict and disaster. IRC operates in over 40 countries and 29 U.S. cities, making a lasting difference in the lives of millions. Join our team to support impactful programs and create a better future for people worldwide.

Position Overview:
IRC is seeking a Regional Executive Support Manager (RESM) for the EAST & Central AFRICA regional teams. This key role provides essential administrative and operational support to the leadership teams, ensuring seamless operations and high performance. The RESM will collaborate closely with the Regional Vice Presidents, Deputy Regional Directors, and Country Directors to ensure smooth running of day-to-day activities and to support critical regional engagements.

Key Responsibilities:

  • General Administration (60%):

    • Provide senior-level office management support, including logistics, scheduling, and document archiving.

    • Organize and manage inter-departmental meetings, prepare agendas, take notes, and follow up on action plans.

  • IT Support:

    • Offer IT coordination and troubleshooting for senior staff, liaising with the IT service desk when needed.

    • Maintain the East & Central Africa RescueNet intranet space.

  • Financial Support:

    • Collaborate with the finance team for purchase requests and manage tracking for Technical Advisor visits.

    • Maintain expense management procedures for the regional teams.

  • Travel Coordination:

    • Handle travel arrangements, including visas, accommodations, and schedules for visitors.

    • Manage onboarding for new regional team members.

  • Event Planning and Execution:

    • Develop and manage the regional calendar, ensuring smooth execution of key engagements and events.

    • Organize regional conferences and workshops, including logistics, venues, travel, and catering.

  • Data & Analysis:

    • Collect and analyze information from seminars, conferences, and workshops for decision-making.

    • Support in creating data dashboards for regional leadership.

  • Communication Support:

    • Assist the leadership teams with calendar management, meeting coordination, and email management.

    • Produce polished written communication in English & French, and maintain contact lists and mailing lists.

Key Working Relationships:

  • Reports to: East & Central AFRICA Regional Vice Presidents

  • Collaborates with: Deputy Regional Directors, Regional Leads, Country Directors, Global Real Estate, and Workplace Solutions (GREWS) team.

  • External Contacts: INGO counterparts, governmental and official entities.

Requirements:

  • Education: Bachelor’s degree in business administration or related field.

  • Experience: 4-5 years in a similar role, preferably in an INGO environment.

  • Skills & Competencies:

    • Strong communication and interpersonal skills.

    • Excellent organizational skills with the ability to work in a fast-paced environment.

    • Proficiency in Excel, PowerPoint, and MS Outlook.

    • Ability to maintain confidentiality and draft professional documents in English and French (Swahili is a plus).

    • Strong attention to detail and ability to manage multiple tasks.

Why Join IRC?

  • Be part of a global humanitarian organization.

  • Hybrid work environment with a balance of office and remote work.

  • Competitive compensation and benefits package.

  • Opportunity for personal and professional growth.

Application Process:
Interested candidates are encouraged to apply via the IRC careers portal: IRC Careers.

IRC is an Equal Opportunity Employer:
IRC is committed to diversity, equality, and inclusion in the workplace. We encourage individuals from diverse backgrounds to apply.

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International Rescue Committee (IRC)

ST. GEORGES HOUSE PARLIMENT ROAD 3TH FLOOR ROOM 312 B, Nairobi

The International Rescue Committee (IRC) is a global humanitarian organization dedicated to helping people whose lives and livelihoods are shattered by conflict and disaster. Founded in 1933, we work in over 40 countries and in 28 U.S. cities to provide lifesaving support and long-term solutions for refugees, displaced persons, and those affected by crises.

Our work is driven by a commitment to human dignity and the belief that every person has the right to safety, opportunity, and a better future. Through emergency relief, education, health services, and economic empowerment, we strive to restore hope and rebuild communities.

Why Choose Us?

  • Global Reach: We work in areas affected by conflict and disaster, providing immediate relief and rebuilding sustainable futures.

  • Expert Leadership: With decades of experience, we leverage our expertise to respond to the most complex humanitarian crises.

  • Focus on Long-Term Solutions: We don't just provide aid—we empower communities to rebuild and thrive.

  • Accountability and Transparency: We prioritize efficiency, ensuring that resources are used where they are needed most.

Our Mission

To provide humanitarian aid to those in need and empower individuals to rebuild their lives with dignity, safety, and opportunity.

Our Vision

A world where people affected by crisis can build a better future for themselves, their families, and their communities.

Join us in making a difference. At the International Rescue Committee, we believe that by coming together, we can help those in need not just survive, but thrive.