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Network Engineer

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Job Reference Number: NE/ICT/2025

About Co-operative Bank:
Are you seeking an employer that promotes individual excellence and mutual respect within a team-driven culture? Look no further than Co-operative Bank of Kenya, “The Kingdom Bank.” We are looking for an innovative, experienced Network Engineer to support the development, implementation, and maintenance of our IT infrastructure. If you have a passion for problem-solving, multitasking, and are dedicated to ensuring the performance and reliability of networks, we want you to join our dynamic team.

Job Purpose:
The Network Engineer will be responsible for the administration, development, and maintenance of the corporate data network. You will manage network security, disaster recovery planning, and ensure the network’s performance aligns with the bank’s business objectives. Reporting to the Head of Network & Infrastructure Support, you will play a key role in maintaining the bank's infrastructure while ensuring business continuity.

Key Responsibilities:

  • Network Performance Management: Ensure that the corporate network functions optimally, aligning with the bank’s business objectives and service level agreements (SLAs).

  • Proactive Monitoring & Support: Monitor network performance, including logs, SNMP, and event maintenance to provide proactive support and address issues.

  • Policy Development: Develop and maintain data transmission, access control, storage, business continuity, backup, and security policies in line with best practices and compliance standards.

  • Upgrades & Updates: Plan and implement product upgrades, firewall signature updates, and patch releases across all ICT assets to ensure security and functionality.

  • Research & Development: Stay abreast of local and international technology trends, evaluating their relevance to the bank’s business systems and network security.

  • Network Architecture Documentation: Define and document hardware platforms, operating systems, technologies, and network system components to ensure clarity in network design.

  • Hardware & Software Support: Install, support, and maintain ICT infrastructure, resolving issues related to system failures or performance.

  • Vendor Relationship Management: Establish and maintain relationships with vendors, consultants, and external service providers, ensuring timely and cost-effective service delivery.

  • Security Management: Oversee remote authentication passwords and manage access to ensure network security and minimal external threats.

  • Leadership & Team Coordination: Manage internal staff and external vendors, ensuring efficient service delivery with minimal interruptions to business operations.

Desired Qualifications, Skills & Experience:

  • Education: A Bachelor’s degree in Engineering, Computer Science, or an IT-related field from a recognized university. Cisco Certified Network Professional (CCNP) certification is a must.

  • Experience: Minimum of 3 years of experience in LAN/WAN infrastructure planning, design, support, and development.

  • Technical Skills:

    • Strong knowledge of TCP/IP, IP Telephony, and Firewall appliances.

    • Experience working with multi-user, multi-platform operating systems such as UNIX, Windows 2003/2008.

    • Familiarity with multivendor infrastructure, including Cisco, IBM, and Sun/Oracle technologies.

    • Knowledge of Service Provider infrastructure and related protocols.

    • Competency in project management, especially in cross-functional environments.

    • In-depth understanding of modern information security threats and strategies to mitigate them.

  • Leadership Skills: Proven ability to lead mission-critical projects and work within multidisciplinary teams.

  • Problem-Solving & Troubleshooting: Demonstrated ability to plan, design, develop, maintain, and troubleshoot large, complex WANs, LANs, and client/server-based systems.

How to Apply:

If you believe you meet the qualifications and are ready to advance your career with a reputable employer, please send your application letter and detailed Curriculum Vitae to jobs@co-opbank.co.ke with the job reference number NE/ICT/2025 by 7th January 2025.

For more details, visit Co-operative Bank Careers.

Co-operative Bank is an equal opportunity employer.

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Co-operative Bank

Co-operative House, Haile Selassie Avenue, Nairobi, Kenya.

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Bank's Special General Meeting resolved to incorporate under the Companies Act with a view to complying with the requirements for listing on the Nairobi Securities Exchange (NSE). The Bank went public and was listed on December 22nd 2008. Shares previously held by the 3,805 Co-operatives Societies and unions were ring-fenced under CoopHoldings Co-operative Society Limited which became the strategic investor in the Bank with a 64.56% stake. The Bank runs three subsidiary companies, namely: Kingdom Securities Limited, a stockbroking firm with the bank holding a controlling 60% stake; Co-opTrust Investment Services Limited, the fund management subsidiary wholly-owned by the bank; and Co-op Consultancy & Insurance Agency Limited (CCIA), the corporate finance, financial advisory and capacity-building subsidiary wholly-owned by the bank. Vision To be the leading and dominant Kenyan bank with a strong countrywide presence, playing a central role in the Co-operative movement and providing relevant and innovative financial services to our customers for the optimum benefit of all our stakeholders. Mission To offer value-added financial services to our chosen market segments with special emphasis on the Co-operative movement through a highly effective network of service points, excellent customer service and a highly motivated team of qualified personnel.