Mombasa Branch Manager/Senior Underwriter at NCBA Insurance

Location: NCBA Mombasa Branch
Division/Department: Distribution & Marketing
Reports to: Head of Distribution & Marketing
Closing on: January 26, 2025

OVERVIEW

The Mombasa Branch Manager/Senior Underwriter plays a key role in developing, retaining, and expanding business relationships with all producer channels within the Mombasa Branch. This position involves managing relationships to ensure that service levels exceed customer expectations across all products and services, as well as developing sales plans for producers to recommend and promote company products and services based on their channel needs.

RESPONSIBILITIES

• Business Development: Develop and execute strategies to expand the business within the Mombasa Branch by fostering relationships with producers and channel partners.

• Relationship Management: Manage and grow business relationships with existing clients and partners, ensuring service delivery aligns with customer expectations.

• Sales Strategy: Create and implement sales plans for producers to recommend and promote NCBA’s products and services, customizing the approach to suit the needs of different channels.

• Underwriting: Lead underwriting processes, evaluating risks and ensuring that policies are aligned with the company’s guidelines and standards.

• Customer Service Excellence: Ensure a high level of customer satisfaction by addressing customer needs, resolving complaints, and continuously improving service delivery.

• Performance Monitoring: Monitor and assess the performance of producers, ensuring targets are met, and take corrective action when necessary.

• Product Knowledge: Provide guidance and training to producers and the team on NCBA products and services to enhance their ability to effectively promote and sell.

• Team Leadership: Lead and motivate the branch team to achieve sales targets and deliver exceptional customer service.

• Reporting & Analysis: Track and report on business performance, including underwriting activities, sales performance, and customer satisfaction. Provide regular reports to the Head of Distribution & Marketing.

• Compliance: Ensure all activities comply with regulatory and internal policies, maintaining high standards of ethics and professionalism.

QUALIFICATIONS

Required:

• Bachelor’s degree in Business, Finance, or a related field.

• At least 5 years of experience in branch management, underwriting, or sales within the financial services or insurance industry.

• Strong understanding of underwriting processes and risk assessment.

• Proven track record in business development and relationship management, with the ability to drive sales and exceed targets.

• Excellent customer service skills, with a commitment to ensuring client satisfaction.

• Ability to lead and motivate a team, providing direction and support as needed.

• Strong communication and interpersonal skills to build relationships with internal and external stakeholders.

• In-depth knowledge of NCBA’s products and services.

Preferred:

• Professional certifications in underwriting, insurance, or related fields.

• Experience managing sales teams and producer channels within the Mombasa region.

• Knowledge of local market dynamics and customer preferences in Mombasa.

BENEFITS/PERKS

• Healthcare: Access to leading health benefits and resources.

• Career Growth: Opportunities for continued learning and professional development.

• Financial Benefits: Competitive salary and savings programs.

• Work-Life Balance: Flexible working options and time-off policies.

• Networking Opportunities: Build valuable professional relationships both within and outside of the organization.

INCLUSIVITY AT NCBA

NCBA is an equal opportunity employer, committed to fostering a diverse and inclusive workforce. We encourage applications from individuals of all backgrounds and experiences.

HOW TO APPLY

To apply for the Mombasa Branch Manager/Senior Underwriter position, visit the NCBA careers page:
🔗 Apply for Mombasa Branch Manager/Senior Underwriter

Join the NCBA team and be part of a company dedicated to growth, innovation, and excellence in the financial services industry!

Join Our Platforms for More Opportunities

Connect with Us on social media for Job Opportunities
Follow us on social media to stay updated with the latest job opportunities, career advice, and scholarship alerts:

·       LinkedIn: Visit our page

·       Facebook: Visit our page

·       Twitter:Pure Job Opportunities

·       Telegram Group:Pure Job Opportunities

·       Instagram:Pure Job Opportunities

Job Opportunities

Stay updated with the latest job openings and career development opportunities by joining our platforms:

·       Job Group 1: Join Here

·       Job Group 2: Join Here

·       Job Group 3: Join Here

·       Job Channel: Follow Here

Connect with on Social Media for Scholarship Opportunities

Stay updated on the latest scholarship opportunities!

·       LinkedIn: Pure Scholarship Opportunities
Facebook: Pure Scholarship Opportunities
Instagram: @purescholarshipopportunities
Telegram: Pure Scholarship Opportunities

Scholarship Opportunities

Access information on scholarships, academic funding, and higher education opportunities:

·       Scholarship Group: Join Here

·       Scholarship Channel: Follow Here