Integrity Officer II, Ethics

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Company Overview:
Kenya Power & Lighting Company PLC (KPLC) is a leading energy service provider in Kenya, dedicated to delivering reliable electricity services. We are seeking an Integrity Officer II to support the Ethics and Integrity department in promoting high ethical standards within the organization.

Position Details
Job Title: Integrity Officer II, Ethics
Job Ref: HR: KP1/5B.2/1/3/1676
Reporting To: Chief Officer, Integrity & Ethics

Key Responsibilities:

Receive and examine all complaints through various reporting channels related to potential breaches of governance regulations or codes by customers, staff, or other stakeholders.
Maintain the Lan-Support system and verify transaction/statistical reports for accuracy and completeness.
Attend to and advise complainants on resolving their issues.
Monitor and update complainants on the status of their complaints, especially those referred to other departments for further investigation.
Compile weekly reports on all received cases and forward them for attention and action.
Manage the ethics and integrity hotline.
Maintain the departmental confidential filing system.
Analyze and refer complaints to relevant departments and sections.
Respond to inquiries by complainants and provide appropriate feedback.
Ensure the general requirements for the day-to-day running of the office are met.
Generate quarterly reports on ethics and integrity matters.
Disseminate ethics and integrity materials, including flyers and pamphlets, to enhance stakeholder awareness in corruption prevention.
Undertake any other duties as may be assigned from time to time.

Appointment Requirements:

Bachelor’s degree in social sciences from a recognized university.
Certification as an Ethics Officer or trained Integrity Assurance Officer.
A minimum of five (5) years’ experience in ethics, compliance, or anti-corruption matters.
Proficiency in report writing, records management, and using software applications such as Microsoft Office Suite and data analytics.
Knowledge of ethics program management and implementation.
Drive for results and achievement.
Strong strategic thinking, planning, and organizing skills.
Attention to detail, integrity, and ethics.
Strong confidentiality skills.

How to Apply:
Interested candidates should submit their applications online via the Kenya Power website at http://www.kplc.co.ke.

Application Requirements:

A detailed Curriculum Vitae, copies of academic and professional certificates, and other relevant testimonials.
Quote the title of the position you are applying for.
Include your mobile telephone contact and email address.

Deadline: Applications must be submitted no later than Friday, 10th January 2025.

Additional Information:
Only candidates offered employment will be required to present the following clearance certificates:

Valid Certificate of Good Conduct from the Directorate of Criminal Investigations.
Valid Clearance Certificate from the Higher Education Loans Board (HELB).
Valid Tax Compliance Certificate from Kenya Revenue Authority (KRA).
Current Clearance from the Ethics and Anti-Corruption Commission (EACC).
Current Report from an approved Credit Reference Bureau (CRB).

Important Notes:

Canvassing will lead to automatic disqualification.
Kenya Power is an Equal Opportunity Employer.
Kenya Power does not charge any fees at any stage of the recruitment process (application, shortlisting, interviewing, or offer).
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Kenya Power and Lighting Company

Stima Plaza, Kolobot Road in Parklands, Nairobi

Kenya Power and Lighting Company is the leading electricity utility company in Kenya, dedicated to powering the nation's homes, businesses, and industries. With a rich history of serving Kenyans, we are committed to providing reliable, affordable, and sustainable energy solutions that drive economic growth and improve the quality of life for all.

As the custodian of the national electricity grid, Kenya Power oversees the generation, transmission, distribution, and retailing of electricity. We strive to meet the dynamic energy demands of a rapidly growing population and economy through innovative technologies, strategic partnerships, and a focus on customer-centric service delivery.

At Kenya Power, sustainability is at the heart of our operations. We actively invest in renewable energy sources and infrastructure upgrades to ensure environmental stewardship while maintaining energy reliability. Our dedicated team of professionals works tirelessly to deliver world-class service and to fulfill our vision of lighting up Kenya, one community at a time.

Kenya Power: Empowering Lives, Energizing Growth.