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ICT TECHNICIAN

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INTERNAL JOB ADVERTISEMENT

Kenya Methodist University (KeMU) seeks to appoint innovative and highly ethical individuals with high standards of personal and professional integrity for the following positions:
KeMU/ADM/ICTT/4/12/2024
GRADE: MU 9 – TWO (2) POSITIONS
Location: Nairobi Campus

Job Description

The ICT Technician will be expected to:

  1. User Support:

    • Provide technical assistance to users, addressing issues related to hardware, software, and network operations.

  2. Planning and Testing:

    • Plan and test new system changes and ensure proper training of users on new systems.

  3. Configuration and Network Support:

    • Configure new workstations and network points, in liaison with the network administrator, addressing issues like IP addressing, DHCP, routing table information, network printers, email, and internet access.

  4. Application Management:

    • Install applications and keep track of usage for all computers.

  5. Upgrades and Maintenance:

    • Perform software and hardware upgrades as needed.

  6. Inventory Management:

    • Manage and track ICT inventory.

  7. System and Application Support:

    • Maintain PCs, operating systems, networking, and applications (both in-house and shrink-wrapped).

  8. Training Support:

    • Assist in the training and development of the ICT Training and Certification Center in collaboration with ICT management.

  9. Server and Network Support:

    • Support the Network Engineer in services related to the server room, including Linux servers, Windows servers, DNS, Mail server, Internet, and backups.

  10. OS and System Updates:

    • Apply OS patches and upgrades regularly, upgrade administrative tools and utilities, and configure/add new services as needed.

  11. System Troubleshooting:

    • Troubleshoot network problems in collaboration with the network engineer.

  12. Preventive Maintenance:

    • Design and execute preventive maintenance procedures and tasks.

  13. Website Support:

    • Assist in reviewing and analyzing the KEMU website, providing feedback to ICT management.

  14. Access Control:

    • Provide support for access control systems.

  15. Other Duties:

    • Perform any other duties as assigned by the supervisor.

Minimum Requirements

  • A Diploma in ICT, BIS, IT, or any other related equivalent qualifications from a recognized institution, with at least ONE (1) year of work experience focusing on user support, problem-solving, and system troubleshooting.

  • Certification in CompTIA A++ (Hardware and Software Maintenance).

  • Certification or training in Introduction to Networking (e.g., CompTIA Network+ or equivalent).

  • Certification in Python Programming.

  • Certification in Linux Administration.

  • Oracle Certified Professional: Java SE 17 Developer or Microsoft SQL certification.

  • Certification in Web Development or at least 2 years of hands-on experience in web development.

  • Excellent written and verbal communication skills.

  • Proficiency in database programming, web design, and software installation.

How to Apply

Interested candidates should send three (3) copies of their application, along with the following documents:

  • Detailed Curriculum Vitae (CV)

  • Copies of academic and professional certificates

  • National ID card or passport

  • Any other relevant testimonials

Application Submission:

  1. An electronic copy in PDF format should be sent to the Vice Chancellor via the email address: application.December24@kemu.ac.ke.

  2. Three hard copies marked as per the position should be sent to:

    The Vice Chancellor
    Kenya Methodist University
    P.O. Box 267 – 60200
    Meru, Kenya

Applications must be received on or before 10th January 2025. Only shortlisted candidates will be contacted.

This position requires individuals with high ethical standards, integrity, and professionalism.

KeMU is an Equal Opportunity Employer.

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Kenya Methodist University

Meru, Kenya

Kenya Methodist University is a Chartered Christian University, with the main campus situated in Meru and other campuses at Nairobi and Mombasa. KeMU offers PhD, Masters, Degree, Diploma and Certificate programmes. Our market driven courses, industry linkages and opportunities outside classroom provide positive career outcomes for our students in their chosen fields. Over the years we have grown to be a global brand in higher education with over 32,000 alumni. We are first and only private university in Kenya to graduate medical doctors. To find out more about us, continue exploring our website.

Our History

The Kenya Methodist University (KeMU) is a Christian chartered private university. It was founded by the Methodist Church in Kenya (MCK). The Church first established Kaaga Rural Training Centre for training the community in Agriculture and later the Methodist Training Institute (MTI), which became a centre for training Ministers for the Methodist Church. In 1984, the Church decided to establish a university in Kaaga, Meru. In 1987, a committee to develop modalities for establishing the university was formed. In 1995, the Commission for Higher Education (CHE) made an inspection visit of the proposed university and later in June 1997, granted a Letter of Interim Authority to establish Kenya Methodist University. KeMU became a chartered university in June 2006 upon being granted a Charter by President Mwai Kibaki.