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Head - Business Applications

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Job Ref. No: JLIL 277
Company: Jubilee Life Insurance Limited
Location: Nairobi, Kenya
Reporting To: Group Chief Information Officer

Company Overview:
Jubilee Insurance, established in 1937, was the first locally incorporated insurance company in Mombasa. Over time, it has expanded to become the largest composite insurer in East Africa, offering Life, Pensions, General, and Medical Insurance services. Jubilee serves over 1.9 million clients across Kenya, Uganda, Tanzania, Burundi, and Mauritius. It is the only ISO-certified insurance group listed on the Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange, and Uganda Securities Exchange. Jubilee’s regional offices are highly rated for leadership, quality, and risk management, with AA- ratings in Kenya and Uganda, and an A+ rating in Tanzania. For more information, visit www.JubileeInsurance.com.

Role Purpose:
The Head of Business Applications will drive the strategic direction, implementation, and management of business applications to help Jubilee Insurance achieve its organizational goals. This role is key to enhancing operational efficiency and maintaining competitiveness in the ever-evolving IT landscape.

Main Responsibilities:

Strategy:

  1. Develop and execute the strategic vision for business applications aligned with Jubilee’s organizational goals.

  2. Identify and evaluate emerging technologies and trends to enhance the effectiveness of business applications.

  3. Collaborate with stakeholders to define roadmaps and prioritize initiatives to drive innovation and business value.

Operational:

  1. Oversee the implementation, maintenance, and enhancement of business application systems and infrastructure.

  2. Ensure optimal performance, availability, and reliability of business applications to support operational needs.

  3. Manage vendor relationships, contracts, and service level agreements (SLAs) to ensure high-quality service delivery.

Corporate Governance:

  1. Ensure business applications comply with regulatory requirements, industry standards, and internal policies.

  2. Develop and enforce data privacy and security measures to protect sensitive information.

  3. Establish and maintain IT controls and audit processes to support regulatory compliance efforts.

Leadership & Culture:

  1. Provide leadership, guidance, and mentorship to a team of IT professionals responsible for business applications.

  2. Foster a culture of collaboration, innovation, and continuous improvement within the team.

  3. Promote effective communication and stakeholder engagement to drive successful outcomes.

Key Competencies:

  • Strong strategic thinking and planning skills to develop and execute business applications strategies.

  • Excellent leadership and team management abilities, with a focus on fostering a high-performance culture.

  • Strong communication and influencing skills to engage with stakeholders at all levels.

  • Problem-solving and decision-making capabilities to address complex IT and business challenges.

  • In-depth knowledge of business application platforms, technologies, and best practices.

  • Familiarity with regulatory and compliance requirements relevant to business applications, such as data privacy and security.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).

  • Professional certifications in relevant areas (e.g., ITIL, Project Management).

Relevant Experience:

  • Proven experience of at least 10 years in a leadership role overseeing business applications within a complex IT environment.

Application Instructions:
If you are qualified and interested in this exciting new challenge, please apply by sending your resume to Recruitment@jubileekenya.com quoting the Job Reference Number (JLIL 277) and the position by 17th December 2024.

Only shortlisted candidates will be contacted.

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Jubilee Insurance

Jubilee Insurance House, Wabera Street

Jubilee Insurance is the number one insurer in East Africa and is the only ISO certified insurance group listed on the Nairobi Securities Exchange, Dar es Salaam Stock Exchange and Uganda Securities Exchange. Jubilee Insurance was established in 1937 as the first locally incorporated insurance company. Since then, the company has spread its sphere of influence throughout the region to become the leading composite insurer in East Africa with a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius.