Front Office Executive 1 Post - Job ref: HR – FO – 01 - 2024; Nakuru based - Scode Ltd

Terms of Reference
The incumbent will be in charge of attending to the front office and customer care relations and will work towards enhancing effectiveness by providing information management support. The post holder reports directly to the Operations Manager.

Duties and Responsibilities:

• Receive & welcome all visitors into the company.

• Manage call center by receiving client requests relayed through email and telephone and channel them to the persons concerned.

• Maintain department schedule by maintaining calendars for department personnel; arranging meetings, conferences, teleconferences, and travel.

• Handle customer care aspects and inside sales.

• Manage user surveys as needed.

• Prepare regular customer relations and ad hoc reports.

Education and Work Experience:

• Degree/Diploma in secretarial sciences/office management or any other related field from a recognized institution.

• A minimum of 1-year experience in a similar position.

• Computer Literate.

Application Guidelines:
If you believe you fit the specifications for any of these jobs, please submit an application letter, a detailed curriculum vitae, and all relevant testimonials. All applications should bear the job ref as provided above in the subject line to: kazi@scode.co.ke;
Or send hard copies to:
SCODE, 8 km from Nakuru town, Along Nakuru – Nyahururu Road, Behind Heshima Shopping Centre; P.O. Box 13177 – 20100, Nakuru, Kenya.

Reference and background checks will be carried out in conformity with SCODE recruitment policy. SCODE is an equal opportunity employer and encourages diversity. Female candidates are encouraged to apply.

Only shortlisted candidates will be contacted.
Closing date for receiving applications will be CoB Tuesday, 7th January, 2025.

For more information about SCODE, please visit our website at: www.scode.co.ke.

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