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Deputy Director GSC Systems

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Location: Nairobi, Kenya; Dakar, Senegal
Requisition ID: req56547
Employment Type: Full-Time, Regular
Work Arrangement: Fully Remote
Open to Expatriates: No

Job Overview:
The Deputy Director GSC Systems plays a key role in optimizing the IRC's supply chain operations by facilitating the adoption and effective use of the Microsoft Dynamics 365 (Integra) system and other GSC systems. This position is responsible for the technical management of these systems, including bug fixes, system enhancements, and reporting. The Deputy Director will lead a team of system advisors and work with various departments to ensure seamless integration of technology and processes that support supply chain management across IRC's global operations.

Key Responsibilities:

  • System Management: Lead the technical activities related to GSC systems, including system enhancements, troubleshooting, and testing.

  • DevOps and Ticket Management: Oversee the ticketing system and ensure timely resolution of system issues.

  • Reporting and Analysis: Develop metrics to track system usage and performance, and provide regular reports to the management team.

  • Cross-Functional Collaboration: Work with IT, Finance, and Programs teams to address system-related issues and drive integrated solutions.

  • Quality Assurance: Manage system testing and ensure data accuracy and integrity.

  • Leadership and Mentorship: Support and mentor the GSC System Advisors and ensure smooth system integration and process improvements.

Qualifications:

  • Bachelor’s degree in supply chain management, information systems, or a related field; master’s degree preferred.

  • At least 5 years of experience in supply chain operations, with international NGO experience preferred.

  • Experience with ERP systems and managing integrated solutions.

  • Strong MS Excel skills and experience with Microsoft Dynamics ERP system.

  • Willingness to travel up to 10% of the time.

  • Supply Chain certifications (e.g., APICS CSCP, CPIM, or CSCMP) preferred.

Personal Skills:

  • Excellent communication skills in English; additional languages (e.g., French, Arabic, Spanish) are a plus.

  • Strong project management, coaching, and relationship management skills.

  • Proactive, resourceful, and results-oriented.

To Apply: Click here to apply.

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International Rescue Committee (IRC)

ST. GEORGES HOUSE PARLIMENT ROAD 3TH FLOOR ROOM 312 B, Nairobi

The International Rescue Committee (IRC) is a global humanitarian organization dedicated to helping people whose lives and livelihoods are shattered by conflict and disaster. Founded in 1933, we work in over 40 countries and in 28 U.S. cities to provide lifesaving support and long-term solutions for refugees, displaced persons, and those affected by crises.

Our work is driven by a commitment to human dignity and the belief that every person has the right to safety, opportunity, and a better future. Through emergency relief, education, health services, and economic empowerment, we strive to restore hope and rebuild communities.

Why Choose Us?

  • Global Reach: We work in areas affected by conflict and disaster, providing immediate relief and rebuilding sustainable futures.

  • Expert Leadership: With decades of experience, we leverage our expertise to respond to the most complex humanitarian crises.

  • Focus on Long-Term Solutions: We don't just provide aid—we empower communities to rebuild and thrive.

  • Accountability and Transparency: We prioritize efficiency, ensuring that resources are used where they are needed most.

Our Mission

To provide humanitarian aid to those in need and empower individuals to rebuild their lives with dignity, safety, and opportunity.

Our Vision

A world where people affected by crisis can build a better future for themselves, their families, and their communities.

Join us in making a difference. At the International Rescue Committee, we believe that by coming together, we can help those in need not just survive, but thrive.