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Claims Intern - Incourage

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Location: Nairobi, Kenya
Job Type: Internship
Experience Level: Entry Level

About the Role:
As a Claims Intern, you will support our claims department by assisting in processing claims, communicating with clients, and ensuring that customers receive prompt and fair service. This is a great opportunity to gain hands-on experience in the insurance industry while developing your skills in a dynamic, fast-paced environment.

Key Responsibilities:

  • Assist in the processing of insurance claims, ensuring accuracy and compliance with company policies.

  • Communicate with clients to gather necessary information and provide updates on the status of their claims.

  • Receive, document, and record incoming claims.

  • Work closely with the claims team to analyze claims and verify their authenticity.

  • Help maintain accurate and up-to-date records of all claims.

  • Support the team in resolving any issues or discrepancies related to claims.

  • Provide general administrative support to the claims department.

Qualifications:

  • Currently pursuing or recently completed a degree in Insurance, Business, Finance, or a related field.

  • Previous internship or work experience in a claims role is desirable.

  • Strong attention to detail and ability to work with accuracy.

  • Excellent communication and interpersonal skills.

  • Ability to work well in a team and handle multiple tasks simultaneously.

  • Basic knowledge of insurance principles is an advantage.

  • Proficient in Microsoft Office applications (Word, Excel, Outlook) and Google Workspace.

Application Process:
Apply through our website: Claims Intern - Incourage Careers.

Note: Only shortlisted candidates will be contacted.

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Incourage

Ngong Rd, Nairobi

Incourage is a forward-thinking organization dedicated to empowering individuals and organizations through innovative solutions in employee benefits, life insurance, health, and general insurance, as well as investment advisory services. With a commitment to fostering growth and resilience, Incourage operates across Africa, providing tailored consulting services that meet the unique needs of diverse clients.

With a culture that values collaboration, creativity, and impact, Incourage is at the forefront of driving change and delivering results. Joining our team means being part of a mission to inspire confidence and create lasting value for our clients and communities.