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Business Development Manager – Public Sector and Digital Programs

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Department: Executive Education
Reporting to: Head of Public Sector and Digital Programs

Job Purpose:
The Business Development Manager will market and sell Executive Education Open Enrolment Programs, collaborating with the Head of Public Policy. The role involves building and nurturing key relationships with potential public sector and private sector partners, both nationally and internationally. The ideal candidate will have significant experience in business development, creating training solutions, market intelligence, and solution selling.

Main Duties and Responsibilities:

  1. Sales:

    • Target new clients for business development and propose new initiatives to existing clients, aiming to increase sales opportunities and meet financial targets.

    • Develop and maintain relationships with new and existing clients and build industry linkages to position SBS as a knowledge partner in transforming African leaders.

    • Continuously enhance customer experience to deepen client/partner relationships and ensure long-lasting connections.

    • Conduct data mining and develop a prospect pipeline for each allocated program.

  2. Marketing:

    • Analyze and manage stakeholders to maintain close engagement and relationship with the market.

    • Conduct continuous business intelligence to understand client needs at the organizational, industry, and country levels to offer relevant and timely executive education and consultancy solutions.

    • Track client satisfaction through regular review meetings and effective evaluation of programs and consultancy engagements.

  3. Operational Excellence:

    • Support faculty members to ensure the delivery of client promises and expected outcomes.

    • Initiate and drive the program review process in collaboration with the Head of Public Policy, Academic Directors, and Program Management Team.

    • Prepare internal management reports and client reports to support data-driven decision-making and improve client relations and processes.

  4. Key Account Management:

    • Develop long-term plans and forecasts for each key account.

    • Set specific goals and objectives for each key account.

    • Manage buying cycles and their impact on the sales strategy.

    • Maintain and develop key accounts even in turbulent market conditions.

Job Requirements:
The candidate must demonstrate the following qualifications, attributes, and skills:

  • A Master’s degree in a business-related field. A qualification in Human Resource Management will be an added advantage.

  • Minimum of 5 years of relevant experience in business development, with proven experience in sales, client relations, and key account management.

  • Ability to guide senior business leaders in designing training plans that achieve desired business results.

  • Strong research, planning, and reporting skills, with excellent business communication and etiquette skills and a flair for pitching.

  • Ability to analyze data from various sources and a thorough understanding of business operations and opportunities.

Application Instructions:
If you meet the qualifications and are interested in this position, please send an application letter and an updated resume quoting “Business Development Manager – Public Sector and Digital Programs” to the People and Culture Manager at careerssbs@strathmore.edu by 5:30 PM on Friday, 3rd January 2025.

Due to the high volume of applications, only shortlisted candidates will be contacted.
Strathmore University Business School is an equal opportunity employer and does NOT request payment from applicants at any stage during the recruitment process. Applicants are advised to exercise caution if offered interview opportunities requiring payment.

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Strathmore University

Karen Ole Sangale Rd, off Langata Road, in Madaraka Estate, Nairobi

  • Strathmore College was started in 1961 as an Advanced-level Sixth Form College offering Science and Arts subjects by a group of professionals, who formed a charitable Educational Trust (now the Strathmore Educational Trust). Strathmore College was the first in Pre-independence Kenya to accommodate all races, religions, and social standing. Saint Josemaría Escrivá, the founder of Opus Dei, inspired and encouraged them to start the College.

  • In March 1966, the first intake of Accountancy students, twenty-five in number, joined the Sixth Form students and began preparing for the examinations of the UK-based Association of Chartered Certified Accountants (ACCA). These first Accountancy students were sponsored by Shell East Africa, BAT (East Africa), and the East African Breweries. At this time Strathmore College was unique as a fully integrated post-Form 4 institution offering both academic and professional courses.

  • In October 1982, owing to the increased demand from companies for the professional training of their employees, the College began evening courses in Accountancy after normal working hours, with 60 students sponsored by various companies.

  • In 1986, in response to a request by the Trustees, the Government of Kenya donated 5 acres of land on Ole Sangale Road, Madaraka Estate. The European Union (EU) and the Italian Government agreed to back the Madaraka Campus project. The donors were keen to support a co-educational College that would offer courses in Management and Accountancy. Kianda College, an undertaking of Kianda Foundation, which was planning new developments at the time, agreed to run their professional courses in the new Madaraka campus.

  • Construction of the new campus commenced in September 1989. Meanwhile, in January 1991, the Information Technology Centre was started in the Lavington Campus to run computer courses leading to the Institute for the Management of Information Systems (formerly Institute of Data Processing Management) Diploma and Higher Diploma. In January 1992 a Distance Learning Centre was opened to offer correspondence courses in Accountancy to students who are unable to attend lectures.

  • In January 1993 Strathmore College merged with Kianda College and moved to Ole Sangale Road, Madaraka Estate.